Implementation Manager

Interested in being an implementation manager?

Segura are looking for an Implementation Manager to take over the delivery and implementation of our solution at the point of sale. You will need to understand software development, whilst being customer facing and understanding the commercial elements involved. You will be passionate, accurate and customer-centric. You will look for ways to make improvements in the software and our delivery. If you’re driven, with a keen interest in setting and meeting objectives and a passion for innovation then we could be the place for you.

At Segura, we’re an innovative software provider, passionate about enabling businesses to create transparent, ethical and sustainable supply chains. Like technology itself, life in our world is always changing; so we strive to stay fresh, sharp and ahead of the curve. Whatever your role in the company, we’ll invest in you and your future.

Our approach is based on the simple belief that high performance, at any level – deserves to be recognised and rewarded.

core duties & responsibilities

You will be responsible for delivering customer projects, from sale to go live. You will ensure that projects are delivered on time. Coordinate resources, such as training and system developments. You will work with the Customer Success team to communicate with customers and ensure successful delivery of our solutions. You will produce frequent status reports and continuously assess the success of project related processes, to identify areas for improvement. You will build strong relationships both internally and externally. You will have excellent communication skills and enjoy collaborating with other teams.

what we're looking for

  • Previous experience of project management, preferably within the software industry
  • Excellent time management skills
  • Strong communication and interpersonal skills
  • Strong technical understanding
  • Ability to learn and adapt to new situations
  • Ability to work well under pressure and to tight deadlines

additional extras

  • Understanding of project management tools 

Closing Date 28/07/2019

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